×

Password Change

Your password has been successfully changed!

×

Something went wrong...

×

Enter Credentials

Login:

Please enter your Computing Sciences username/password

Username:
Password:
×

Enter Required Information

Account Lookup:

Please enter your information

Last Name:
University Email Address:
University R Number:

Click to Login

Secure VPN


To better protect the servers, applications, and student/faculty data, the Computing Sciences server environment is located behind a VPN. When not directly connected to the Computing Sciences network in the Loyola Science Center the use of the Pulse Secure VPN client is required.

Below are instructions for installing and using the Pulse Secure VPN client. If you're having trouble connecting to the VPN you can find some troubleshooting steps here.




Installing the Pulse Secure VPN Client (Windows)

  1. Download the Pulse VPN Client installation software. A valid Computing Sciences account is required to download. Installation requires administrative access.

    Please Login to Download

  2. Double-click on the .msi file to launch the Installation Wizard
  3. If prompted with a Security Warning click the Run button

    win_image_1

  4. At the Welcome screen click the Next button

    win_image_2

  5. Click the Install button to begin the Pulse Secure VPN client installation

    win_image_3

  6. Click the Finish button once the installation has finished

    win_image_4

Troubleshooting Installation Errors

  1. Click OK on the error message and wait for installation rollback to complete

    pulse_install_error

  2. Launch the Control Panel and click on Administrative Tools

    pulse_install_error_2

  3. Double-click on Services

    pulse_install_error_3

  4. Locate Windows Modules Installer service. If service is set to Disabled, double-click on the service and set to Manual

    pulse_install_error_4

  5. Restart your PC and attempt installation of Pulse VPN client

Adding a VPN Connection

  1. Launch the Pulse Secure application

    win_image_5

  2. Click on the Plus button to add a new connection

    win_image_6

  3. Enter a name for the VPN Connection (Example: U of S Computing Sciences VPN). Use the following for the Server URL:

    www.vpn.scranton.edu/cs

    Click the Add button when complete

    win_image_7

  4. Click on the Connect button to initiate a VPN connection

    win_image_8

  5. When prompted enter your University R# and password. Click Connect when complete

    win_image_9a

  6. Pulse VPN uses Duo for two-factor authentication. At the secondary password prompt enter the word "push" (no quotes) to receive a notification on your Duo mobile app or enter a six digit code from your Duo app or physical token. Click Connect when complete

    win_image_9b

  7. Verify your VPN connection shows as "Connected"

    win_image_10

  8. To end your VPN session click on the Disconnect button

Back to Top

Pulse Secure VPN

To better protect the servers, applications, and student/faculty data, the Computing Sciences server environment is located behind a VPN. When not directly connected to the Computing Sciences network in the Loyola Science Center the use of the Pulse Secure VPN client is required.


Return to Student Resources